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Contact
and Ordering Information
If
you have any questions about the web site, your order or need
personal attention of any kind, email
is the most efficient method of communication. You may also telephone
530-888-9911. If you must leave a message, your call will
be returned promptly.
Ordering
For
your convenience there are several methods to place an order:
1.
Web: The Bradventures.com on-line store is the quickest and
easiest way. The system will generate your order total automatically
and allow you to choose your shipment method. The store features
secure (SSL) encryption for your protection. You have no risk
of credit card theft using this site.
2.
Mail: You can also print your shopping cart checkout page
and fax or mail it to:
Bradventures
P.O. Box 9042
Auburn, CA
95604
Fax:
530-888-9911
You
may fax the form w/credit card info or mail it with a check. Please
call or email if you would like to receive a print order form.
If you live outside the continental USA, we can ship internationally
using US Postal Service. Please select that option at the shopping
cart checkout. Email
with further questions.
How
long will it take to get my order?
Your
shipment originates from Auburn, California by UPS, US Postal
Service Priority Mail, US Postal International Mail or California
Overnight Service - based on your choice from the web site.
UPS
Ground: service
is typically 1-3 days for the West Coast, 2-5 days for Midwest
and 3-10 days for East Coast. For faster service, you can choose
UPS Overnight, 2nd Day Air or 3 Day Select.
West
Coast Overnight: We offer this special delivery service
for orders to California, Nevada and Arizona. Orders under 5lbs
are shipped overnight for $7.50 and orders under 10lbs are shipped
overnight for $12.50. Delivery is guaranteed by 10:30am the next
morning for most zip codes.
Free
Shipping: Orders over $150 enjoy free shipping
via UPS Ground to the Continental United States!
When
you sign up for monthly Automatic Delivery Program
for Athlete
Stress Formula or Damage
Control Master Formula, shipping is free. You may also email
to add any other products you choose to your automatic monthly
shipment and still enjoy free shipping.
Return
Policy
Our
policy on returns is "No Problem". If you're not completely
satisfied with any item that you order, please email
to arrange for a return and refund.
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